Privacy Policy

This Privacy Policy explains how Purity Services LLC ("Purity Services," "we," "us," or "our") collects, uses, and protects information when you visit purityservicesllc.com, contact us, request a quote, or communicate with us by phone or text message. We are a commercial cleaning company based in Hialeah, Florida, serving Miami-Dade and Broward County.

Information we collect

We collect information you provide to us directly, including:

• Contact details — your name, business or company name, email address, phone number, and facility or property address.
• Service details — information about your facility, the services you're interested in, and any messages or requests you send us.
• Communications — records of your correspondence with us by web form, email, phone call, or text message.

We also automatically collect limited technical information (such as IP address, browser type, and pages visited) through standard web analytics and cookies to operate and improve our website.

How we use your information

We use the information we collect to:

• Respond to your inquiries and provide free walkthroughs, quotes, and cleaning services.
• Communicate with you about your account, appointments, quotes, and service.
• Send you text messages (SMS) if you have opted in to receive them (see below).
• Operate, maintain, secure, and improve our website and services.
• Comply with our legal obligations.

SMS / text messaging and mobile opt-in

When you provide your mobile phone number and opt in — for example, by submitting a form that requests text-message contact, or by replying to one of our messages — you consent to receive SMS text messages from Purity Services related to your inquiry, quote, appointment, and service (such as customer-care and account or scheduling notifications).

• Message frequency varies. Message and data rates may apply.
• You can opt out at any time by replying STOP to any message. You can reply HELP for help, or contact us at 786-622-3294 or info@purityservicesllc.com.
• Consent to receive text messages is not a condition of purchasing any goods or services.

How we share information

We do not sell or rent your personal information. We share information only in these limited cases:

• Service providers — trusted vendors that help us operate our business (for example, our website host, our CRM and messaging platform, and email providers), who are permitted to use the information only to perform services for us. As stated above, text-messaging opt-in and consent data is never shared with third parties for their own marketing.
• Legal requirements — when required by law, subpoena, or to protect our rights, safety, or property.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.

Cookies and analytics

Our website uses cookies and similar technologies to remember your preferences and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some site features.

Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You may opt out of marketing emails using the unsubscribe link in those emails, and out of text messages by replying STOP.

Children's privacy

Our website and services are directed to businesses and are not intended for children under 16. We do not knowingly collect information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent version, and continued use of our website or services constitutes acceptance of the updated policy.

Contact us

Purity Services LLC · Hialeah, FL
Phone: 786-622-3294
Email: info@purityservicesllc.com

See also our Terms & Conditions.