Top 5 Office Cleaning Outsourcing Mistakes & How to Avoid Them
Top 5 Mistakes Office Managers Make When Outsourcing Cleaning Services (And How to Avoid Them)
Introduction
Outsourcing commercial cleaning services can be a game-changer for businesses looking to maintain a spotless, professional workspace without the hassle of managing in-house janitorial staff. However, many office managers make critical mistakes that lead to poor cleaning quality, hidden costs, and unreliable service. To help you avoid these pitfalls, we’ve outlined the top five mistakes office managers make when outsourcing cleaning services and how to choose a trusted, professional cleaning provider that meets your needs.
1. Choosing the Cheapest Option Without Considering Quality
The Mistake:
Many businesses select a cleaning service solely based on price, only to end up with subpar results, missed cleanings, or hidden fees. Low-cost providers often cut corners by using untrained staff, substandard cleaning supplies, or unreliable scheduling.
How to Avoid It:
Instead of focusing solely on cost, evaluate cleaning companies based on their experience, reputation, and service guarantees. Look for providers who:
Offer transparent pricing with no hidden fees
Have positive reviews and testimonials
Use certified cleaning professionals with proper training
Provide a customized cleaning plan tailored to your office needs
2. Not Checking for Proper Licensing, Insurance, and Compliance
The Mistake:
Failing to verify a company’s licenses, insurance, and compliance certifications can put your business at risk. If an uninsured cleaner gets injured on your property, you could be held liable. Additionally, non-compliant services may fail to meet OSHA and CDC cleaning standards, especially in healthcare and corporate environments.
How to Avoid It:
Before hiring a commercial cleaning company, ask for:
Proof of insurance (liability and workers' compensation)
Industry certifications (OSHA, ISSA, or GBAC-certified cleaners)
Compliance with health and safety regulations, especially for medical offices
3. Lack of a Clear Cleaning Agreement and Expectations
The Mistake:
Many office managers assume that all cleaning companies follow the same standards, only to discover that essential services—such as deep cleaning, sanitization, or restocking supplies—are not included in their package.
How to Avoid It:
Ensure you have a detailed cleaning contract that outlines:
Scope of work (daily, weekly, or monthly services)
Specific cleaning tasks included (dusting, sanitizing, trash removal, etc.)
Service guarantees and quality control measures
Communication protocols for service requests or concerns
4. Ignoring Customer Reviews and Referrals
The Mistake:
Some office managers skip researching reviews or fail to ask for referrals, leading to unpleasant surprises. A company may look good on paper but fail to deliver consistent, high-quality service.
How to Avoid It:
Do your research! Before hiring a cleaning company:
Read Google reviews, Yelp ratings, and BBB complaints
Ask for referrals from other businesses in your industry
Request a trial period to evaluate service consistency
5. Not Considering Flexibility and Emergency Cleaning Needs
The Mistake:
Many office managers forget to ask about flexibility and emergency services. If an urgent cleaning need arises—like a spill, illness outbreak, or unexpected client visit—you want a provider who can respond quickly and efficiently.
How to Avoid It:
Choose a commercial cleaning service that offers:
Flexible scheduling (including after-hours or weekend cleaning)
24/7 emergency cleaning services
A dedicated point of contact for urgent requests
Conclusion: Partner with a Cleaning Service You Can Trust
Outsourcing office cleaning should save you time and reduce stress, not create new headaches. By avoiding these common mistakes, you can ensure your workspace stays clean, professional, and inviting for employees and clients alike.
At Purity Services, we provide customized, high-quality commercial cleaning tailored to your business needs. With certified, background-checked professionals, transparent pricing, and a commitment to OSHA and CDC compliance, we guarantee reliable, hassle-free cleaning services in Miami, Fort Lauderdale, and West Palm Beach.
📞 Contact us today @ 786-622-3294 for a free consultation and experience the Purity Services difference!
